Corporate and business Social Responsibility in Finance institutions – What Does It Necessarily mean?


Over the past few years, a soaring emphasis has been placed on corporations and financial institutions’ Management and business Social Responsibility. But what does indeed Corporate Social Responsibility (CSR)” mean anyway? This is really one of the most frequently asked questions for all those handling CSR matters.

CSR is likewise known as corporate responsibility, management and business citizenship, responsible business, ecologically responsible business (SRB), as well as corporate social performance. Several organizations have developed different classifications and there is a large common yard between them.

A simple definition means CSR is how corporations and financial institutions take into consideration the effect on society of their detailed activities. Consequently, it requires any built-in, self-regulating mechanism wherein businesses would monitor and be sure of their adherence to regulation, ethical standards, and global norms to produce an overall impact on society.

It is not unexpected to see that CSR is definitely subject to a considerable amount of controversy and criticism. Advocates believe businesses benefit in many ways by means of operating with a perception bigger and longer than their own personal immediate, short-term profits. Enemy argue that CSR diverts from the basic economic role connected with business; others argue that it can be nothing more than superficial window-dressing;

Typically, the banking industry in the centre East does not realize often the central importance of having a characterized CSR policy. Many banks will not fully understand the worth connected with CSR.

There is an obvious addition to real gains on hand to get banks that have well-designed in addition to successful CSR strategies. They could promote their profile in the neighbourhood they serve, enhance regional, and cross-border economic efficiency, enable community development, as well strengthen their profitability.

CSR focuses more on how organizations and financial institutions can bring about through their core enterprise, in addition to traditional charitable contributions.

CSR and Project Fund

CSR practices are often integrated into banks’ core enterprises, which is credit and purchases. Project finance is one of the ways to get capital for purchase opportunities.

Banks consider the way to fairly balance the risk and also interests of the various playing parties, including protecting the attention of those who are direct, in addition, to indirectly affected – especially the local community that are living within or close to the place impacted by the project.

It’s advocated that banks recognize all their responsibility to prevent or control social and environmental cause harm that may have been caused by exercises financed by them; they want to adopt appropriate analysis in addition to verification procedures.

Banks include the impact on the environment directly, in addition, to indirectly. Lending and venture activities have an indirect effect on the environment. Therefore, banks must be encouraged to consider environmentally-friendly functions in their credit decisions. In the end, banks may offer you incentives to credit amenities for “green” investments like improving building efficiency or more efficient lighting devices which use alternative energy sources. The financial institution may apply less exacting rules in relation to collaterals or perhaps offer discounted loans to be able to such clients for these forms of investments.

There are approaches that will explore how banks link the traditional credit risk analysis with the borrower’s environmental possibility assessment. In other words, a standard bank can assess the environmental consumer credit risk of the borrowing purchaser and then factor in the results in this assessment at some stage in the creditworthy assessment process.

Area involvement

Community involvement is the basis of all accomplished CSR policy initiatives and exercises far beyond the standard altruistic measures. Banks should present innovative schemes such as:

: permanent learning programs regarding disadvantaged sectors of modern society;

– sponsorship of youthful entrepreneurs;

– provision of educational scholarships and research recommendations;

– support environmental problems such as recycling and waste materials management;

– community assistance programs;

– health assistance programs;

– financial assistance for art and tradition;

Banks may also support nongovernmental organizations engaged in drug avoidance measures for the youth having mentorship and parental coaching programmes. Bank employees could be mentors for pupils in the senior level of the necessary school during one institution year.

Awareness and Visibility

It is essential that there should be a translucent and strong commitment for you to the adoption of CSR routines. This can be reached through direct reference to CSR activities implemented by banks through the pursuing means:

– dedicating chapters of Annual Reports to CSR matters;

– publishing involving Sustainability Reports and/or insurance policy statements on CSR; along with web-based information.

It should be noted in which corporate sustainability for banking companies is much more than mere charitable trust. In this context, banks should improve the future of the people in any communities they operate by way of CSR programmes, which in turn will certainly sustain their business later on.

In Europe, a spectacular change has been in the type of CSR reporting which has changed through simply environmental reporting in order to sustainability (social, environmental as well as economic reporting which has right now become typical among best-listed companies). There has been a rise in the number of companies publishing CSR information as part of their yearly reports.

Banks and the Atmosphere

Just like other business areas, the business of banking features a direct impact on the environment via the consumption of paper, energy, waste materials management and means of transportation used. The direct environmental effect can be reduced by keeping environment order in banks by themselves, limiting the consumption of electricity and paper, ensuring fine waste management and necessitating suppliers’ to conform to the environmental standards. A bank could minimize the impact in a step-by-step manner by implementing an environmental policy; it can possibly go further and submit an application for environmental certification in accordance with ISO 14001.

The ISO 14001 is a standard for environmental management systems that is suitable for any business. It is going to reduce the environmental footprint of any business and decrease the carbon dioxide and waste a business makes.

Good examples from the banking market include Deutsche Bank, Barclays Bank and Alpine Financial institution of Colorado. They have built a comprehensive Sustainability Management System according to ISO 14001 and allowed an independent certification agency in order to their commitment in the field of durability by making sure they conform to the requirements of ISO 14001 standard.

Financial Inclusion

The marketplace in which banks operate these days requires a new range of products focusing on new customer segments such as groups who are not yet completely integrated into society and never dealing with banks such as short-term workers, low-income families, and micro-businesses operating in weak areas of the country.

This situation presents banks with a challenge regarding designing suitable products for those distinct segments, and the probability to develop a new type of organization beneficial to all. Some good instances of responding to the challenge would be microfinance and financial education.

Banking companies are encouraged to promote financial training projects involving different targeted groups. This is achieved in two ways. Firstly, through concluding agreements with proper partners which are recognized by the prospective groups in order to inform them much better on financial services and products that they will use in their daily life. Next, by developing contacts using the local authorities with a certain focus on groups. These target organizations include primary schools, supplementary schools, higher education, universities, and also the general public world.

Some endeavours involve surveys that present insight into the challenges along with opportunities related to financial literacy in the target groups of young children, teens, students and the younger generation. Another consists of developing new services, educational materials and situations intended to stimulate financial knowledge and knowledge. Perhaps the perfect example is an educational website using fun, online exercises for youngsters, tips and advice for parents on how to teach children financially.


The main element factors for a successful CSR policy can be summarized below:

– Continuous support regarding senior management and all employees

– Reporting CSR: internally and externally, over a long-term basis, with typical reviews

– Include CSR as an integral part of the corporate and business strategy of the bank

The huge benefits for banks in taking on well-designed CSR initiatives lay in the following areas:

: Encourages sustainable behaviour simply by customers;

– Supports progress separate business models to get various segments;

– Delivers real benefits for the contemporary society as a whole;

– creates bigger employee motivation and remarkable performance levels;

– Would make banks more aware of all their potential role in contemporary society;

– Creates positive press and/or increased brand popularity.

Hany Abou-El-Fotouh is Home Policy & Corporate Extramarital affairs / Board Secretary, CI Capital Holding – often the investment banking arm of economic International Bank which is the best private bank in Egypt. He provides advice and also direction to the Board and also management with respect to corporate governance practices and formulates corporate and business policies.

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