USAA Car Insurance Reviews

95

This article will look at the United Services Automobile Association (USAA) car insurance company. We’ll compare the company’s rates with other providers, such as Allstate, and the discounts it offers. You’ll also learn about their customer service. In addition, you’ll discover what other consumers have to say about the company.

Comparison with Allstate

USAA and Allstate offer different plans if you’re in the auto insurance market. Although their coverage levels are similar, the rates for their policies may vary significantly. For example, USAA has a lower rate for drivers with clean driving history, while Allstate rates are more expensive for those with a history of accidents or DUIs. While both companies have advantages, it’s important to note that the differences may not be significant enough to make the switch.

USAA offers better customer service and affordable rates, but not everyone can qualify for insurance. Allstate also offers extensive coverage and excellent customer service. As with any insurance, it’s essential to compare quotes from different insurers so that you can find the best deal.

Customer service

USAA Car Insurance Customer service can be challenging at times. Sometimes, customers cannot speak with a natural person, or they may have to make multiple phone calls before resolving their issue. However, some customers have had positive experiences with USAA’s customer service. Below are some common questions you might want to ask when contacting USAA customer service.

– What is USAA’s process for settling claims? USAA’s adjusters use a computer program to evaluate claims and make settlement offers. This system offers low settlement offers on legitimate car accident claims. Because the computer program isn’t human, it cannot speak to the victim in person and instead bases its decisions on a pre-programmed algorithm intended to maximize profit margins for USAA.

Discounts offered

USAA car insurance offers a variety of discounts, including a military installation discount for active-duty military members. These discounts apply to comprehensive coverage and can save you up to 60 percent off the premium. Other discounts include a good driver discount and a family discount. For example, if you have a child under 25 with a clean driving record, you can receive a 10 percent discount on their premium. USAA also offers discounts on collision and comprehensive coverage for military members and their families.

In addition to the military installation discount, you may also qualify for a good student discount. You can save up to 15% on your auto insurance premium if you are a full-time student. To qualify, you must be in the upper 20 percent of your class or be on the honor roll.